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Privacy Policy

Lenada.ch (“our”, “us” or “we”) take responsibility of how we manage the privacy of our website visitors. This Privacy Policy explains types of information that is collected and recorded by lenada.ch and how we use it. By visiting this website and using our services, you acknowledge and agree that you accept the practices described in this policy, and you hereby consent to the collection, use, disclosure, transfer and/or processing of your information and Personal Data by us as set out in this policy. If you do not consent to these practices, please do not use our website or services.

You should be aware that the Internet is not a fully reliable transmission medium. Third parties may unlawfully intercept or access Personal Data transmitted to or contained on the website, technologies may malfunction or not work as anticipated, or third parties may access, abuse or misuse information through no fault of ours. We shall not be liable for any of the transmission errors such as data loss or damage or alteration of any kind, including but may not limited to any direct, indirect or consequential damage, arising out of the use of this website.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us.

“Personal Data” is defined in the Personal Data Protection Act 2012 as data, whether true or not, about an individual who can be identified from that data, or from that data and other information to which the organisation has or is likely to have access.

What personal data we collect and why we collect it

Personal Data

We may collect your Personal Data about you which you provide to us when using this website, or when you sent us through other means, as via telephone, mobile messaging applications or email. Such information may include but is not limited to:

  • your name
  • date of birth
  • gender
  • telephone number
  • address
  • email address
  • bank account and payment Information
  • information sent by or associated with the device(s) used to access our website or services
  • any other information about you when you use our website or services and information related to how you use our website or services and
  • aggregate data on the content you engage with

It is important that the Personal Data we hold about you is accurate and current. You agree not to submit any Information to us which is inaccurate or misleading, and you agree to keep us informed if your Personal Data changes during your relationship with us. We reserve the right to require you to provide such further documentations as may be required to verify the information you provide.

If you would like to opt out or withdraw your consent for us collecting, using and/or processing your Personal Data, please notify us via email at: daow@lenada.ch.

Other Information

We may also collect other information which you provide to us in form of media. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Other information that maybe connected to your personal data may include but not limited to, your devices’s Internet Protocol (IP) address, geographic data, browsing pattern including the pages you visit on our website, such preferences as well as other generic internet usage related data. Such information may be collected automatically through “cookies”, pixel tags and web beacons as you navigate through the website.

Usage and Disclosure of Information

We may collect, use, disclose and/or process your Personal Data and other information for the following purposes:

  • for identification and verification
  • to consider, respond to and/or to process your contact request for services
  • to deal with or facilitate customer service, including responding to your queries
  • to contact you or communicate with you
  • to manage your relationship with us
  • to enforce our service’s Terms and Conditions
  • to conduct research, analysis and development activities including but not limited to data analytics, surveys, product and services development and/or profiling
  • to analyse how you use our website
  • to improve our services
  • to improve and enhance our customer experience
  • to carry out due diligence in accordance with legal or regulatory obligations or our risk management procedures as requirements
  • to prevent or investigate any unlawful activity whether relating to your use of our services or any other matter arising form your relationship with us

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Data Analytics such as Google Analytics to measure the interaction and communication pattern taking place during the use of our website and online services. Such data are collected for the purpose of better understanding of our website users in order to improve the user experience as well as our products and services.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you would like to opt out or withdraw your consent for us collecting, using and/or processing your Personal Data, please notify us via email at: daow@lenada.ch.

Protection and Retention of Personal Data

We have put in places reasonable security measures in order to prevent unauthorised access, disclosure, use, copying, modification, accidental loss or destruction of your Personal Data, and in particular, we limit access to your Personal Data to those selected employees, agents, contractors and other third parties who have a business need to know.

We only retain Personal Data in accordance with applicable law for as long as it is reasonably necessary to fulfil the purpose for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

Your contact information

How we deal with your contact information which are provided to us by you is described under this Privacy Policy statement. We hold the right to retain and use your information to the extend necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

Additional information

Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected in lenada.ch. This policy is not applicable to any information collected offline or via channels other than this website.

We keep our Policy under regular review, and may revise this Policy to reflect changes in the law of our Personal Data processing practices. You will be deemed to have consented to any amendment to the Policy when you use this website on the form the effective date of the last revision.

Governing Law

You agree that this Policy and any disputes relating to this Policy shall be governed by the laws of Switzerland. Any dispute arising out of the connection with this Policy or any other access or use will be subject to the exclusive jurisdiction of the Swiss courts.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third party ad servers for more detailed information.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Terms of Use

Please consult our Terms of Use for more details on using this website. This Policy forms and integral part of our Terms of Use.

Copyright

All images and texts on this website are properties of the author and website owner; Daow Huber. They are subject to copyright.  

Last update: 31st August 2024 by Daow Huber